Articles on quality improvement methods in the healthcare industry.
As more and more healthcare practitioners become increasingly aware of issues around quality of care, Six Sigma in healthcare is becoming an increasingly popular concept. Every business seeks to improve its processes in order to meet and exceed customer satisfaction. Likewise, in healthcare, the primary focus is on improving patient safety and satisfaction. The conventional…
Total Quality Management (TQM) originated in 1954 from the industrial sector of Japan. However, its history dates back to the 1920’s. In the 1980s, this concept became more popular and has been continually developed for use in schools, hospitals, hotels and other organizations. Nowadays, e-businesses are also employing the Total Quality Management principles. By definition,…
As access to health care services increases across the globe, the need for quality improvement in healthcare has never been this important or this urgent. There is really no universally accepted definition of quality in healthcare. However, the definition by the United States Institute of Medicine is widely accepted. The US Institute of Medicine defines…